SmokyRavenCreative.com

Smoky Raven Creative

Last Updated: December 29, 2024 Effective Date: January 1, 2025

1. Acceptance of Terms

We are a print supplier/broker specializing in providing signage and print services primarily to non-profit organizations, government agencies, and Tribal organizations. Our services are designed to support community-focused entities in their visual communication efforts.

Welcome to Smoky Raven Creative (“Company,” “we,” “us,” “our”). By accessing our website at https://smokyravencreative.com (the “Site”) and using our services, you agree to be bound by these Terms of Use (“Terms”).

2. Service Description

2.1 Print Services

Smoky Raven Creative offers:

  • Banners
  • Corrugated plastic signs
  • Die-cut stickers
  • File preparation and tutorial support

2.2 Design Support

We recommend and support file preparation using:

  • Canva Pro
  • Adobe Express
  • Adobe Creative Cloud

3. User Representations

By using our Services, you represent and warrant that:

  • You are at least 18 years old
  • You have the legal capacity to enter into these Terms
  • You will use our Services for legitimate business purposes
  • You will provide accurate and current information
  • You will comply with all applicable laws and regulations

4. File Submission and Intellectual Property

4.1 User Submissions

  • You retain ownership of your design files
  • By submitting files, you grant us a limited license to process and produce your print materials
  • You represent that you have the right to use and reproduce the submitted content

4.2 Tutorial and Educational Content

All tutorial materials, file setup guidelines, and educational resources are the intellectual property of Smoky Raven Creative and protected by copyright laws.

5. Pricing and Payment

5.1 Pricing Structure

  • We utilize a keystone pricing model
  • Custom pricing may be available for qualified buyers
  • Prices are subject to change without prior notice

5.2 Payment Terms

  • Payments are processed through our Square invoicing system
  • Payment is expected prior to order production
  • We reserve the right to refuse service for non-payment

6. Limitations of Service

6.1 Service Availability

  • We are an online print broker with no physical storefront
  • Services are provided on an “as-is” and “as-available” basis
  • We do not guarantee continuous or uninterrupted service

6.2 Geographic Limitations

Our primary service focus is on:

  • Non-profit organizations
  • Government agencies
  • 29 Tribes of Washington
  • Alaska Native Tribes

7. Disclaimers and Limitations of Liability

7.1 Service Disclaimers

  • We do not guarantee the exact color reproduction or print quality
  • Final print output may vary from digital representations
  • Customers are responsible for reviewing file specifications and tutorial guidelines

7.2 Liability Limitation

Our total liability shall not exceed the amount paid for the specific order causing the claim.

8. Dispute Resolution

Any disputes will be resolved through:

  1. Informal negotiations
  2. Binding arbitration in Whatcom County, Washington
  3. Governed by Washington State law

9. Contact Information

For any questions or concerns, please contact us through our website contact form:https://smokyravencreative.com/contact/

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our Services constitutes acceptance of updated Terms.